Returns and exchanges

In case you would like to exchange or return the goods, please follow the instructions below:

1. Pack the goods carefully, add a note with your request and add an invoice number. 

2. When you want to exchange the goods, please do not cut the labels. Write a note with your new requested size. Please add also the address and telephone for a new delivery. We will send the new goods as soon as possible with free delivery charge.

3. In case of return, please write a note with your account number where we can refund the money. 

4. Send the goods to our warehouse address:

Chupr s.r.o.
Máchova 385
250 90 Jirny